Income Protection is at the heart of HCB Group’s activities. We have experience in all aspects, but our core strength & focus is claims.
We support claims departments by supplying claims assessors to cover operational strain, specific projects and audits.
We are an established provider and offer expert claims assessment in all protection insurances, both group and individual protection, critical illness, income protection, TPD and ill health early retirement claims.
We will ensure all SLA’s are met and that our clients’ claims philosophy is observed.
HCB Group are able to assist with temporary periods of operational strain, but are also aware of some clients’ preference to outsource specific books of claims or claim function. We have the expertise and required skill sets to form a partnership to listen and follow your key objectives and philosophies in order to build a transparent working model and relationship with both yourselves and your customers.
To ensure a seamless and aligned service, HCB Group will work closely with you to plan, organise and deliver the specific area of claims work to ensure targets and deliverables are managed, fulfilled, and sustained.
Please contact Debbie Thompson if you would like to discuss our services in more detail.